Schedule
Keynotes & Panels: 30TH sept.
Registrations & Performance
8:30 - 9:00 AM IST
Opening Keynotes
9:00 - 10:00 AM IST
Bapu Kaladhar
Founder & Chair, UXINDIA & UMO.Design Foundation
Keynote: UXINDIA and Beyond
Ballroom
Welcome Keynote
9:00 - 9:30 AM
Laura Licari
Sr Director, Experience, Publicis Sapient
Experience-Led Growth
In this session, Laura will explore the significant impact of experience-led sustainable growth, drawing inspiration from a wide range of firsthand case studies, including examples from the automotive, med tech, telecommunications, and luxury sectors.
Ballroom
Keynote
9:30 - 10:00 AM
Tea Break
10:30 - 11:30 AM IST
Keynotes
11:30 - 1:00 PM IST
Andrew Pendleton
Director of Design Systems, Verizon
Elevating User Experience through Design Systems
Andrew will discuss how leveraging the Verizon Design System helped clear the path for his design teams and enabled closer collaboration and synchronization with his engineering partners.
Ballroom
Keynote
11:30 - 12:00 PM
Brendan Reynolds
Managing Director, Digital CX, Design & CX, JPMorgan Chase & Co.
Personalized Customer Experiences and Better Design Decisions
Creating delightful, powerful and personalized experiences informed by a cohesive product and design strategy.
Ballroom
Keynote
12:00 - 12:30 PM
Troy Azmoon
SVP, Platform Product, ServiceNow
Redesigning Enterprise Platforms at Scale
Troy will cover the key moments on the journey of creating their new platform UI – The Next Experience. Crafting a compelling vision of the future and pitching it in ways that resonate and get results.
Ballroom
Keynote
12:30 - 1:00 PM
Lunch Break
1:00 - 2:00 PM IST
Sponsor Promos
2:00 - 3:00 PM IST
Leadership Panel
3:00 - 4:00 PM IST
Troy
Azmoon
SVP, Platform Product, ServiceNow
Vittaldas
Kashyap
Executive Director Head of Design, JPMC
Matthew
Hopgood
GVP, Global Experience Design Lead, Publicis Sapient
Katrina
Alcorn
General Manager, Design, IBM
Panel
Design Leadership
3:00 - 4:00 PM
High Tea
4:00 - 4:30 PM IST
Katrina Alcorn
General Manager, Design, IBM
Teaching AI to Work with Humans
How might we take an ethical approach to create the best experiences with AI? And what role does design thinking have in helping us design for AI?
Ballroom
Keynote
4:30 - 5:00 PM
