<Senior Product Designer, ServiceNow />


9 Minute Lightning

Everything UX

About The Speaker

Rahul’s a multi-disciplinary designer with a passion for solving problems and creating meaningful experiences. With over a decade of designing experiences, he has developed a unique skill set that spans across various disciplines such as Product Design, User Experience, Research & Strategy. He ardently follows that design can bring positive change and is constantly seeking out new design challenges to push his skills and knowledge.


When not at work, Rahul enjoys trading, investing in Currency markets, mentoring other designers and sharing his knowledge through speaking engagements and workshops. He’s a firm believer in the power of community and collaboration in design.

Nurturing Empathy, Ethics and Trust in UX

Designing for empathy and trust in AI involves the intentional creation of systems that perform tasks effectively and create AI experiences that understand people’s emotions, weaving compassion into interactions. This approach ensures that AI technologies resonate with users on a deeper level, establishing a sense of connection and reliability.​

Key Takeaways

1. Creating empathetic AI experiences that deeply resonate with users' emotions and needs, forging a meaningful connection that goes beyond functionality.​

2. Incorporating ethical considerations from the start – addressing inherent and societal biases to ensure AI interactions align with responsible and trustworthy AI design principles.​ ​

3. Establishing guidelines that seamlessly integrate empathy, ethics and trust.


All Design professionals