<Head of UX Design Practice, Capgemini />


9 Minute Lightning

Everything UX

About The Speaker

Kapil is Experience Design Professional, specialised in Human Computer Interaction (HCI) from IIT, Bombay and HFI-Certified Usability Analyst™ with 19 years of vast experience with strong analytical and designing skills in Enterprise, Web & Mobile Application.


He is responsible to Manage & Deliver User Experience Engagements for Capgemini Financial Services SBU.

Designing for Future - The Next Generation UX @ Financial Services

How can we improve customer satisfaction of Financial Services Applications by applying latest trends & interaction patterns of key Non-Financial Apps.

Key Takeaways

1. Reimagining the Banking & Insurance Journey.

2. Increasing the User Engagement in Mobile Banking

3. Making Financial Apps as Lifestyle Apps


All Design professionals